Fund Accounting & Administration - Assistant Manager

State Street.
Bangalore, India
Not disclosed
12 Jan 2022
17 Jan 2022
Contract type
Full time
Experience level

Live Organization Values and Self discipline

  • Demonstrates transparency and takes ownership for resolving problems
  • Ensure 100% adherence to organization guidelines and procedures. (Zero Tolerance - Clear desk policy adherence, Transport NO Show, Kronos updation for self and drive it for the team, Proper Workday management)
  • 100% adherence to compliance and control framework (review SOP, checklists, change management etc)
  • Discuss on all errors within the team in a timely manner in the same month (peak periods) or fortnightly and address those with a proper action plan
  • Make sure all the issues get addressed / escalated as per escalation matrix and client on timely basis.
  • All issues identified during processing properly documented and updated in relevant MIS. - On same day in Tracker
  • Demonstrate STATE STREET values in all engagements and work ethics.
  • Demonstrate individual contribution to increasing the quality and productivity of Operations by driving the OE Standards and Behaviors in your day to day processes

Delivers Results and Drive Client values

  • Meeting deadlines, revised deadlines set during urgent requirements also establishes an effective business plan that is aligned to broader business objectives
  • Deliver an excellent service by meeting the monthly SLAs and other agreed STATE STREET targets– 99.9% Accuracy and 98.5% on Timeliness. Stretch target – 100% on Accuracy and 100% on Timeliness.
  • Ensure Monthly Check-In's are performed, and discussions done Monthly with respective team members and with manager on priorities. (Documented)
  • Participate in team/department floor wide initiatives and encourage team as well.
  • All the MIS reports are updated on timely basis and review should be completed 1 day in advance for weekly report and within 3 days after Month end for Monthly report (as applicable)
  • All the communication and mails get addressed within reasonable time and are not left unattended. (other than open issues) – Resp

Work as a Team

  • Ensuring all exceptions are reviewed, chased and escalated if and when required.
  • Proactive & effective communication with all stake holders on deliverables for the team.
  • Maintain corporate ethics on floor with co-operative manner with other peers

Process Improvement Initiatives

  • Identification of the process gaps and helps in implementing proper plan and control to ensure accurate valuation.
  • Minimum 1 process enhancement initiative and its effective implementation (Documented)
  • Participate in team / process wide initiatives for process improvement at least one yearly.
  • Participate or lead in at least one initiatives of knowledge sharing

Training and Development

  • Understanding of all the activities of assigned funds/client by end of Sept 2020 (or within 3 months of joining) with more than 95% competency level.
  • Mandatory/Compliance Training – 100% to be completed within a week of notification or as specified.
  • Identified Cross training opportunities within team and ensure process cross training takes place and process in back up ready at any given point of time.

Stretch Role -: Projects, work-streams and administrative functions that span across the business unit.

For further information, and to apply, please visit our website via the “Apply” button below.

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