ASAP: Back Office - Customer Support Officer

Location
Basel
Salary
Competitive
Posted
22 Nov 2021
Closes
14 Dec 2021
Ref
JN -102021-4507628
Contact
Sophie Kaehler
Contract type
Interim
Hours
Full time

Our client is an institution in the financial services industry with global importance and offices in the city of Basel. You will be part of the Banking Department and the Back Office team. It will be a temporary position, starting as soon as possible, and you would be responsible for supporting the business area in the effective controls of back office services ensuring the correct and efficient reconciliation of Confirmations and Settlements.

Client Details

Our client is an institution in the financial services industry with global importance and offices in the city of Basel. You will be part of the Banking Department and the Back Office team. It will be a temporary position, starting as soon as possible, and you would be responsible for supporting the business area in the effective controls of back office services ensuring the correct and efficient reconciliation of Confirmations and Settlements.

Description

  • Responsible for the day-to-day control of settlements and confirmations of the bank's trades
  • Investigate and resolve confirmation mismatches and settlement failures together with front office, custodians and customers
  • Ensure timeliness of settlements according to different markets' deadlines
  • Ensure timeliness of reconciliations according to internal procedures
  • Maintain best standards and efficiency in Settlements and Confirmations and associated controlling process
  • Perform adjusting entries and write offs
  • Ensure conformity with the rules set by compliance and audit
  • Keep abreast of development in standards and settlements in financial markets
  • Participate in projects and production of reports

Profile

  • Commercial / Banking diploma or equivalent
  • Minimum of two years work experience in Back Office
  • Good understanding of financial instruments, new initiatives in Banking industry and markets' practice
  • Demonstrated experience of S.W.I.F.T messaging formats
  • Knowledge of Reuters & Bloomberg information systems is a big plus
  • Good experience with Reconciliation systems and as integrated Trading systems
  • Fluency in English
  • Strong customer-focused

Job Offer

  • Start as soon as possible
  • Temporary contract until March 2022 with the possibility for extension
  • Fast entry into an international environment
  • Work location in the middle of Basel
  • Be part of a big team