Pakistan International Airlines

PIA Head Office,
Jinnah International Terminal,
Pakistan

Email: khinbpk@piac.aero

About Pakistan International Airlines

Vision

PIA’s vision is to be a world class profitable airline meeting customer expectation through excellent services, on-time performance, innovative products and absolute safety.

Mission

Employee teams will contribute towards making PIA a global airline of choice through:

  • Offering quality customer services and innovative products.
  • Using state-of-the-art technologies.
  • Ensuring cost-effective measures in procurement and operations
  • Developing Safety Culture.
  • Core Values

Customer Expectations
(Convenience, Care, Affordability)

Service
(Personalized, Courteous, Passionate)

Innovation
(New Ideas, Products, Value Added Services)

Cohesiveness
(Respect for Individuals, Teamwork, and Effective Communication)

Integrity
(Business Ethics, Accountability, and Transparency)

Reliability
(Loyalty and Consistency)

Safety
(Passengers, Employees, Environment)

Social Responsibility
(Welfare, Health, Education)

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