Pakistan International Airlines
PIA Head Office,
Jinnah International Terminal,
Pakistan
About Pakistan International Airlines
Vision
PIA’s vision is to be a world class profitable airline meeting customer expectation through excellent services, on-time performance, innovative products and absolute safety.
Mission
Employee teams will contribute towards making PIA a global airline of choice through:
- Offering quality customer services and innovative products.
- Using state-of-the-art technologies.
- Ensuring cost-effective measures in procurement and operations
- Developing Safety Culture.
- Core Values
Customer Expectations
(Convenience, Care, Affordability)
Service
(Personalized, Courteous, Passionate)
Innovation
(New Ideas, Products, Value Added Services)
Cohesiveness
(Respect for Individuals, Teamwork, and Effective Communication)
Integrity
(Business Ethics, Accountability, and Transparency)
Reliability
(Loyalty and Consistency)
Safety
(Passengers, Employees, Environment)
Social Responsibility
(Welfare, Health, Education)