The workplace after Covid and what to expect

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Twitter recently announced its offices were fully reopening – but that none of its staff had to go back in if they chose not to.

CEO Parag Agrawal tweeted: ‘As we open back up our approach remains the same.

‘Wherever you feel most productive and creative is where you will work and that includes working from home full-time forever.

‘Office every day? That works too. Some days in office, some days from home? Of course. That’s actually how most of you feel.’

Agrawal’s view encapsulates how many companies view life after the pandemic.


There are three basic options under consideration for the workplace – fully remote opportunities, a complete return to the office or adopting a hybrid model.

Approximately half of all office workers are likely to work remotely at least part of the time after Covid, compared to 30% before the pandemic, according to a recent study by Gartner.

Because the risks of Covid seem likely to continue evolving, companies are acutely aware of the need to maintain flexibility in how they shape the future of work.

For those choosing a hybrid model, technology will play a crucial role in its success. The provision of digital tools to make employee and customer interactions seamless will be essential.

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According to a PwC report, Future of work: what boards should be thinking about, nearly half of CEOs say they plan to increase their long-term investment in digital transformation by 10% or more.

That includes technology solutions to support higher levels of remote working, such as productivity analytics and collaboration suites that bridge the gap between people who regularly work in the office and those who work remotely.

One of the main reasons companies are rethinking how and where staff work is because so many people want to retain the flexibility they gained during the pandemic.

Nearly half of employees want to work remotely three days a week or more post-pandemic, according to studies. Twitter’s plans to work from home indefinitely have prompted a wave of copycats.


Workers at EY are expected to work from home for at least two days a week. KPMG said it would expect employees to only work two days in the office every week.

Hywel Ball, EY’s UK chair, previously said: ‘The experience of the pandemic has brought new perspectives to our people and our clients on how they manage their working lives.

‘There will always be a need for EY to have office space. But how we use our offices in the future will change with a greater emphasis on collaboration rather than as a place for individual working,’ he added.

Author: Alex Miller, writer

This article was first published in Student Accountant in March 2022

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