Assertiveness… without going too far

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Being an assertive leader is linked to a communication style that enables trainees to confidently express their opinions, views and perspectives about business matters in a self-assured manner. It is said by many recruitment experts that assertive trainees tend to be confident, well-informed and stand firm in their convictions. As such, employers and recruitment companies are constantly looking for signs of assertiveness during interview processes, as a valued trait.

Rightly or not, signs of assertiveness lead employers to believe trainees displaying these traits will be more likely to address internal issues and client problems more satisfactorily. Displaying an assertive demeanour also gives the impression of being able to make decisions independently without having to constantly wait for your manager’s feedback.

Impact

The choice of words, and the way in which you deliver them, makes a big impact on the way others view you as a leader.

Being clear will eliminate any misconceptions and misunderstandings in a team, which allows better relationship building and collaborations.

Assertive trainees – as with leaders in general – need to have set boundaries for what’s acceptable and what they will not tolerate in business.

Of course, there can be room for negotiation and leeway, but these leaders know when there is no more room for movement. Boundaries can also help minimise conflict, as others know what to expect from you and vice versa.

Remaining calm in all situations shows the strength and resilience of assertive leaders. Be mindful of your body language and tone of voice, even when feeling frustrated or fed up with a situation.

Importance

The role of assertiveness and its importance in the workplace naturally varies from employer to employer, particularly within different working cultures,’ says Hannah Szymanski, market director, finance and accounting at Robert Half.


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‘In Japan, for example – where there is a more structured employment hierarchy – being assertive is not as highly regarded as it might be within the UK or the US. It is important to take this into account and recognise whether being assertive will benefit you in your current role.

‘It is also crucial to go after what you want, after all, as the old saying goes, if you don’t ask, you don’t get. But you should aim to do so in a measured and positive way, without upsetting anyone or creating undue and unnecessary stress.’

Look to get your point across, but also recognise that not everything is instantly achievable and it might take a longer time for you to achieve your goals, regardless of how assertive you are.

However, if you do want to progress in your career and be considered for promotions and new opportunities, at some point you will have to take the bull by the horns and be assertive.

Guidance

‘This is particularly key for leaders; your staff will look to you for guidance, and a lack of confidence and assertiveness could leave some employees concerned about the broader direction of the company,’ adds Szymanski.

‘As with everything, it is important to strike a balance and look to be assertive, while also being authentic and having a positive influence within your working environment.’

Being assertive certainly does not give leaders permission to take advantage of the other side, discredit other viewpoints or display any signs of intimidation. They should always act with dignity, respect and empathy, while setting strong boundaries, yet being open to communication with all parties involved.

Author: Alex Miller, writer

This article was first published in Student AccountantGet the SA app now

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