Finance Analyst

We have a brilliant opportunity for an SQL expert to join the Finance Operations team as a Finance Analyst.

We are looking for someone who has proven experience in online payments and incident control / coordination, in a fast paced and challenging environment. You are ideally someone that has experience in Payment Operations, and specifically has knowledge of payment system technologies. A highly technical person who is able to think fast and problem solve in a concise and logical manner.

Job Purpose:

• To centralise Finance response / coordination around payment incidents
• To work with technical teams, customers and systems to coordinate complex incidents

Key Responsibilities:

• Coordination of payment priority incidents between Finance, internal support teams and 3rd party card acquirers
• Working closely with internal support teams to ensure correct procedure and system operations are implemented
• Audit control of manual payment processing throughout all online business functions
• Management of the 3rd party relationships that fulfil payment processes, according to SLA’s, in order to ensure the best possible service to our customers and stakeholders
• Producing major incident and root cause analysis reports
• Providing coaching, guidance and support of the incident management process to ensure it delivers against the expectations of the company

Criteria

• The ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure, whilst maintaining attention to detail and quality.
• Excellent written and verbal skills, coupled with the ability to comfortably and confidently present to all levels within the business.
• Strong influencing and negotiation skills.
• Be an independent problem solver that can make high quality judgments and decisions quickly.
• Excellent organisation skills.
• The willingness to learn, improve and adapt to changing business needs.
• Strong analytical and problem solving skills with the ability to think outside the box.
• Exceptional working knowledge of MS Office (esp. MS Excel) suite of products, Google Gsuite is desirable
• SQL & Microsoft SSMS is experience is Essential

For further information, and to apply, please visit our website via the “Apply” button below.